Customer Service

At Carlisle Carrier, we believe in "making magic happen." We have adopted a service commitment whereby the impossible is possible, and the most difficult assignments are handled on a routine basis so that our customers can rely on service excellence every time. Our ultimate goal is to provide our customer with the means to be successful. We seek to gain a deep understanding of our customers' businesses, to anticipate their varying needs, and to execute solutions that surpass their expectations.

What We Do

Our "No Fail" Challenge

Carlisle Carrier is a family-owned and family-oriented Northeast regional truckload carrier. We are conveniently located in south central Pennsylvania, and specialize in servicing grocery warehouses from Maine to Virginia and west to Ohio. Due to the short distances from shipment origin to destination, we deal in hours— not days— with little room for error. We take our role as this critical link in the supply chain as a "no fail" challenge.

Direct-to-Store Delivery Expertise

While our primary focus is providing grocery truckload service, we've taken advantage of opportunities to expand our service offerings. We have become expert in direct-to-store deliveries, which includes routing, tracking and production coordination. Additionally, we have considerable experience with dedicated services, large-piece LTL's, shuttle work, and pool distribution.

Our Fleet

We operate 250 late-model company tractors, all of which are equipped with Omnitracs communications. Our fleet is additionally supplemented with 50 independent contractors. Our trailer fleet of 1,000 units consists of a variety of styles and sizes to accommodate the varying needs of our shippers, including 53', 48' and a small group of refrigerated units.

Our Technology

We are committed to, and highly invested in, the use of technology in all aspects of our business. We have taken advantage of a variety of tools to improve communications, optimize asset utilization, drive efficiencies into our process, and better manage our business so our customers can better manage theirs.

Fleet Management Services

Through our sister company, Carlisle Logistics Services (CLS), we can offer services including traffic management, LTL & TL management, claims and freight bill processing, cross docking, short-term warehousing, rate negotiations and drop lot rental. Additional affiliations developed through CLS allow us to service national needs on a TL or LTL basis.